14 May
2009
14 May
'09
3:55 p.m.
Andy Smith wrote:
Hi Ed,
On Wed, May 13, 2009 at 10:55:12PM +0100, Ed wrote:
I would echo some of the sentiments here.
- Multiple automated reminders pre-cutoff would be good. Month, two
weeks, week, day or some such set.
- Hard cutoff
- Possibly a "re-activation" fee if you miss the cutoff and then pay
late, to cover the extra cost/hassle of having to admin it.
For myself I know that I'll be wanting to change the payment details to
be in my company's name but I'll give you an email about that nearer the
time.
Not really fussed about payment methods as long as they don't cost me
anything or increase the cost of hosting.
Regards,
Nigel
On Wed, May 13, 2009 at 10:29 PM, Duggie
<duggie(a)gmail.com> wrote:
And I've been guilty of not getting around to processing payments
swiftly enough leading to people getting automated reminders when
they had already paid. That has to improve too, before I go about
tweaking anything.
I'm not having a go at anyone, I'm just trying to account for the
fact that whatever grace is given, that becomes the norm, and I'd
much rather the norm be up to 7 days past due. I think sending out the invoice one month before,
then spamming with
weekly reminder emails is a good approach. And daily in your final
week before payment is due.
I've been guilty of forgetting to pay the invoice
till I received the
reminder email on a couple of occasions now. My (poor) excuse for
those times is that I receive the invoice email and then within an
hour it's buried beneath the fold of my email client and I promptly
forget.