Hi,
A couple of things:
1)
Those within ranting distance at the time may recall that I became a
bit annoyed with Google back in March, as they have now hiked their
Google Checkout transaction fees up some 250% to bring them in line
with those of PayPal.
It used to be that I encouraged people to pick Google Checkout over
PayPal, but now that doesn't make sense as they cost BitFolk exactly
the same. Also BitFolk is on the edge of qualifying for lower
transaction fees with PayPal; this is based on gross sales put
through, so it now makes even less sense to encourage use of Google
Checkout.
So, if you are flexible about how you pay, BitFolk's preferences are
(in order):
- Bank transfer or standing order (Faster Payments now in operation)
- PayPal
- Google Checkout
- Cheque in the post (only for those paying quarterly or yearly)
But please do pay by whichever means is best for you.
2)
I'm considering doing direct debit via a third party. If you have a
strong opinion either way about paying that way, would you mind
letting me know?
3)
Finally, the level of late payments has become quite high and it
feels like the 30 days grace period extended beyond due date is being
abused. I would rather not punish those who pay on time by raising
prices to cover the hassle, so it is very likely that in the coming
months we will instead be offering 7 days of credit and sticking
firmly to it.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Encrypted mail welcome - keyid 0x604DE5DB
> I'm considering doing direct debit via a third party. If you have a
> strong opinion either way about paying that way, would you mind
> letting me know?
That is a good idea, I would go for it. It also has the advantage of
making departing customers work a little. Inertia can be very
valuable.
Steve
--
Back in Brazil! Read my blog, it will change your life!
http://swalk.eu
Hi,
At approximately 16:52Z, something went wrong on faustino and it
become impossible to start any new VPS.
While attempting to resolve the issue without a reboot, at
approximately 17:00Z unfortunately all VPSes ended up being hard
shut down (roughly equivalent to a power cycle), and then being
unable to restart them meant that a reboot of the server was
required.
All VPSes on faustino were up and running again by approximately
17:16Z.
As to the root cause of the issue, there is very little to go on.
Nothing useful was logged as regards the initial issue, although I
have now at least learned not to attempt to restart one particular
daemon in future.
I will be making putting the new hardware into service my top
priority as I believe it's the best way of avoiding these bugs,
although faustino had been up for 101 days, much of that with no
additional VPSes being added, so this particular issue is probably
not a well known one.
Again, my apologies for the disruption.
Regards,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Encrypted mail welcome - keyid 0x604DE5DB
Hello,
If you're going to be at the Ubuntu 9.04 release party in London
tomorrow[1] then please do search me out and say hello.
I won't be able to stay very late though, so I hope I don't miss
you!
Cheers,
Andy
[1] https://lists.ubuntu.com/archives/ubuntu-uk/2009-March/017693.html
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Encrypted mail welcome - keyid 0x604DE5DB
Hello,
A local root exploit has been found in udev, which I imagine almost
all of you are running:
http://lists.debian.org/debian-security-announce/2009/msg00083.html
It's important that you ensure you have applied your distribution's
fix.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Encrypted mail welcome - keyid 0x604DE5DB
Hello,
Since around 11:00Z UnitedLayer has been off the air. UL is
Bitfolk's colo provider in San Francisco, by way of Cernio.
Bitfolk does not currently host any customer VMs in San Francisco,
but the Request Tracker, backup mail host and one DNS server are
there.
Details are sparse: http://search.twitter.com/search?q=unitedlayer
If it continues much longer then I will begin migrating these
services elsewhere.
For now, support(a)bitfolk.com goes direct to me instead of into the
ticketing system.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Encrypted mail welcome - keyid 0x604DE5DB
Hello all.
I have recently joined, following many years as a member of a hosting
co-op. I'm currently in the middle of getting my VPS set up as I like
it and have run into a problem that, for once :), is not really my
fault.
Yesterday, I downloaded Bastille from the Debian 5 / Lenny
repositories, but it will not install on Debian 5.
This is a known bug (see
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=510884) - and is even
marked as 'fixed' - but it has left my packages in a twist.
If I try to uninstall it, I get this
semi-divine:~# dpkg -r bastille
(Reading database ... 37260 files and directories currently installed.)
Removing bastille ...
Stopping Bastille firewall..ERROR: no reject method specified
(corrupt config file?) Exiting!
FAILED.
invoke-rc.d: initscript bastille-firewall, action "stop" failed.
dpkg: error processing bastille (--remove):
subprocess pre-removal script returned error exit status 1
Starting Bastille firewall..ERROR: no reject method specified
(corrupt config file?) Exiting!
FAILED.
invoke-rc.d: initscript bastille-firewall, action "start" failed.
dpkg: error while cleaning up:
subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
bastille
.. even if I try forcing it.
OK, after wondering how on earth this one got past testing, let's try
downloading the updated version and see about installing that over the
top:
semi-divine:~# dpkg -i bastille_3.0.9-9_all.deb
Selecting previously deselected package bastille.
(Reading database ... 37221 files and directories currently installed.)
Preparing to replace bastille 1:2.1.1-19 (using
bastille_3.0.9-9_all.deb) ...
Unpacking replacement bastille ...
Setting up bastille (1:3.0.9-9) ...
Installing new version of config file /etc/init.d/bastille-firewall ...
Starting Bastille firewall..ERROR: no reject method specified
(corrupt config file?) Exiting!
FAILED.
invoke-rc.d: initscript bastille-firewall, action "start" failed.
dpkg: error processing bastille (--install):
subprocess post-installation script returned error exit status 1
Processing triggers for man-db ...
Errors were encountered while processing:
bastille
So I currently can't uninstall it or reinstall it. Grrr.
What should I do next, any Debian experts reading?
Thanks,
Ian
Hello,
Graham from cernio.com is in UK this week and we're going to go to
the Greater London LUG meeting at Westminster Uni on Saturday:
http://gllug.org.uk/index.php?/archives/45-28th-March-Greater-London-LUG-Me…
If any of you are in the area I'd love to meet you, and I'm sure
Graham would be interested to talk about co-operatives and hosting
services located all over the world.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Encrypted mail welcome - keyid 0x604DE5DB