Author: Richard Glynos Date: To: Dom Latter, users Subject: Re: [bitfolk] Emergency reboot of sol.bitfolk.com required
+10 to that.
I am a newish customer - less than a year - but from experience and what I have seen so far agree entirely. I am very pleased with the excellent communications and service.
Thanks to Andy and all concerned.
Richard.
Dom Latter <bitfolk-users@???> wrote: >On 05/01/14 21:58, James Stanley wrote:
>
>[re: Andy's full disclosure of problem, solution, prognosis, etc.]
>
> > This sort of thing is why I love bitfolk.
>
>+1
>
>So many organisations and individuals try to sweep things under the
>carpet and hope that nobody notices. Even the best of 'em would
>only go so far as to inform only the affected customers.
>
>This sort of report actually gives me *greater* confidence in the
>reliability of the systems.
>
><tangent>
>I always advise clients to steer clear of any hosting firm offering
>"100% guaranteed uptime".
></>
>
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