Andy wrote:-
*If I implemented a way (from the Panel) to nuke the most recent set*
*of backups then would that make the "suspend" option the best one as*
*the customer can still fix it themselves?*
*That is, upon receiving the critical alert that they had now used*
*more than 100% of backup space and their backups have been disabled,*
*they determine that this is because something large got backed up*
*that shouldn't have been backed up. They could then go to the Panel*
*and delete the most recent backup run, and then backups start*
*working again at the next run, all of this without needing to submit*
*support tickets and without being charged any extra.*
> That sounds the best way, for customers at least. No surprise bills and,
in the end, less work for you.
Keith
--
Keith Williams
Keith's Place
www.keiths-place.co.uk
Tailor Made English
www.tmenglish.org
West Norfolk RSPCA
www.westnorfolkrspca.org.uk
