any time through your bank, if
we/GoCardless don't respond for some reason.
- If there are any billing errors that we don't put right then you
can ask your bank to refund them and you will always be refunded
no questions asked. This makes DD safer for you than standing
orders.
- If there are any changes to the amount or frequency of payments
then we have to tell you in advance.
ABOUT GOCARDLESS'S PAYLINKS
- We can use it for one-off payments and for fixed amount every
month/quarter/year, so they can replace PayPal Subscriptions.
- We can't yet use it to pre-authorise "certain amount per
month/quarter/year" in order to charge you a varying amount. But
neither PayPal nor standing orders offer that feature either. When
GoCardless is integrated with the panel we will be able to do
that.
That means that I do anticipate the recurring Paylinks being
replaced by pre-auth either through panel or through Paylinks
getting that feature, but existing Paylinks will still continue to
work.
So for example if you order a =A310.79/mo service then at the moment
we could send you a Paylink that extracts =A310.79/mo from your bank
account to ours. In future we would rather set you up to
pre-authorise *a maximum* of =A310.79/mo instead. Then if your
account holds credit so that your bill becomes less than =A310.79 we
would only charge you the exact correct amount, instead of leaving
the credit on your BitFolk account.
So in terms of risk involved in being a guinea pig, it seems quite
unlikely that we could screw it up and double charge you or
anything, but if we did then you definitely could sort it out
without our involvement. More likely is that you might pay and we
might not notice, which we would obviously fix as soon as we became
aware.
IF YOU ARE INTERESTED..
If you're interested then do let me know off-list. What will then
happen is that next time your bill is due for payment you'll be sent
a link to pay it via GoCardless.
If you currently have a PayPal subscription then this will be
cancelled by us and a recurring DD will be used instead. If you don't have
a PayPal subscription you should state whether you want a one-off
Paylink sent every time or else a Paylink for a recurring DD.
If you currently have a standing order, we can't easily tell, so you
should cancel it after we've confirmed to you that a DD is set up.
IF YOU ARE NOT INTERESTED...
If you're not interested then just ignore this. All existing payment
methods will continue to be supported for the foreseeable future. DD
is much cheaper for us than PayPal though.
ANY QUESTIONS..
Please ask on-list or to support@??? if you prefer.
Cheers,
Andy
--=20
http://bitfolk.com/ -- No-nonsense VPS hosting
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Cc: Bitfolk users list <users@???>
Subject: Re: [bitfolk] Anyone willing to try Direct Debit?
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On Mon, Nov 5, 2012 at 1:57 AM, Andy Smith <andy@???> wrote:
> Hi,
>
> Is anyone willing to have an experiment with Direct Debit payments
> through GoCardless.com?
[snipped]
> Please only reply if:
[snipped]
> - You are willing to create an account at gocardless.com.
AFAICS, this step is not required and in fact doesn't even make sense.
https://gocardless.com/how-it-works doesn't mention anything about
paying customers needing to sign up, and the only registration page I
could find is entitled "Start collecting payments" and clearly only
for merchants:
https://gocardless.com/merchants/new
FWIW, I'm very willing to be a guinea pig.
From andy@??? Tue Nov 13 08:35:49 2012
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