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Date: Sat, 7 Jul 2012 17:35:56 +0100
From: "Aaron B. Russell" <aaron@???>
To: Andy Smith <andy@???>
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Subject: Re: [bitfolk] Proving that you are you
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What about a scan of a government-issued ID (eg passport/driver's license), and perhaps a quick Skype video call to prove that I actually had said document in my possession (as opposed to just having an image file which could have been)?
--
Aaron B. Russell
http://unadopted.co.uk
+44 20 3137 4147
On Saturday, July 7, 2012 at 2:05pm, Andy Smith wrote:
> Hello,
>
> Today a customer popped up on IRC saying that they had broken their
> VPS and couldn't remember their account details in order to use the
> console / rescue VM.
>
> Unfortunately they had also at some point in the past disabled
> email password reset, so they were unable to regain access.
>
> My concern at that point was that since they had previously disabled
> email password reset they were obviously security-conscious, so I
> did not feel comfortable resetting their password and giving it out
> to them over IRC.
>
> Of course, I could see that the customer's service was down as
> claimed, which did lend weight to the story and meant that I could
> not just ignore the issue.
>
> In the end I asked th
