Andy,
You sir are a scholar and a gentleman of the highest order.
I made the changes you suggested and here is the result
; <<>> DiG 9.16.27-Debian <<>> 35.84.119.85.in-addr.arpa PTR
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60747
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 3, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;35.84.119.85.in-addr.arpa. IN PTR
;; ANSWER SECTION:
35.84.119.85.in-addr.arpa. 84462 IN CNAME 35.35-32.84.119.85.in-addr.arpa.
35.35-32.84.119.85.in-addr.arpa. 600 IN PTR
keynesmail.com.
My new zonefile:-
I will now return the TTLs etc to a more sensible number, and all will be set.
Thanks so much for the help, everyone.
Keith