On 11 February 2012 20:58, Andy Smith <andy@bitfolk.com> wrote:

Hi Ian,

On Sat, Feb 11, 2012 at 08:19:25PM +0000, Ian wrote:
> Andy said:
>
>> I do not recommend having all your nameservers in 85.119.80.0/21. If
>> Jump Networks were to go off the air, none of your nameservers would
>> be reachable. Of course, if everything you host is at BitFolk then
>> that may not matter much, but still.
>
> Yeah, it has been that, having two VPSes,

Do you mean two VPSes at BitFolk? If so, can you explain a bit more?
Just trying to understand your needs here.

> and the 50 domain limit which has put me off doing this.

There's currently one customer who has just over 50 domains on the
BitFolk secondary service, and I haven't yet contacted them to see
what they want to do about it because:

a) I haven't thought too much about what to charge for "above 50",
and;

b) Before charging I would like to have a better web interface in
place so that customers can add, remove and disable domains
without having to submit support tickets.

So I have let them languish at just above 50 and will continue to do
so until I have more of an idea.

I haven't got rid of the 50 limit because I do still think there
needs to be some sort of limit. The next person down the list by
domain count is somewhere around 20 so it hasn't been a pressing
issue.

I should probably have realised though that there might be more of
you who were just put off by there seeming to be nowhere to go.

How many domains do you have? What would you consider a fair price
for DNS hosting for them? Are there missing features that you feel
would need to be implemented before BitFolk could actually charge
for the >50 case?

I want to focus on doing DNS hosting for existing customers only,
which means they have the ability to run their own master DNS
server(s)š. I don't want to get into hosting DNS with a web
interface to manipulate zone content. I want to provide the DNS
servers and monitoring of them, and basically any other assistance
you can think of that enables you to run your own stuff.

I appreciate that for a lot of people with a large number of domains
the question may still be, "why would I pay BitFolk when there are
companies out there that will provide secondary DNS for free?"˛

That's fine - what I'm trying to do is provide some nameservers for
people who don't have them, and monitoring to go with it that is as
comprehensive as possible. If that's not of interest then no
worries.

Also, I know that when it comes to paying, there are companies that
will sell you DNS hosting, and their infrastructure will be a lot
bigger and more resilient than BitFolk's. That's also OK - maybe one
day I can compete with them on that score, but right now I am still
trying to cater to the hobbyist and small business and hope to come
in at a lower price than these services.

But if you or anyone else does have interest in putting more than 50
domains on BitFolk's servers, what sort of pricing and other things
would you like to see?

As far as pricing goes, OK let's start. What about first 50 domains
per VPS for free (as it is now), then every block of 50 domains
after that is Ł0.99+VAT per month or Ł9.99+VAT per year?

And I make the add/remove/disable/enable thing work first.

Cheers,
Andy

š Having a VPS gives the technical basis, but I don't mind taking an
AXFR from anywhere.

˛ I don't actually know any, but I assume there are plenty. I don't
mind if people want to suggest some.

--
http://bitfolk.com/ -- No-nonsense VPS hosting

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