FYI I'm experiencing issues accessing two of our VPS's (on jack.bitfolk.com):

This route not working from our offices (ISP PlusNet) to our VPS:
 1?: [LOCALHOST]                                         pmtu 1500
 1:  dsldevice.lan                                         0.773ms 
 1:  dsldevice.lan                                         0.701ms 
 2:  dsldevice.lan                                         0.910ms pmtu 1492
 2:  lo0.10.central11.pcl-bng03.plus.net                  12.352ms 
 3:  irb.11.PCL-CR02.plus.net                             25.607ms 
 4:  ae1.ptw-cr01.plus.net                                13.703ms asymm  5 
 5:  no reply
 6:  no reply

This route working from another of our VPS's (not on the bitfolk network) to our VPS:
 1  162.13.46.2 (162.13.46.2)  9.929 ms  9.900 ms  9.880 ms
 2  aggr333a-8-core3.lon3.rackspace.net (134.213.97.248)  1.301 ms  1.317 ms  0.993 ms
 3  core3-coreb.lon3.rackspace.net (164.177.137.18)  1.073 ms core3-corea.lon3.rackspace.net (164.177.137.6)  0.927 ms core3-coreb.lon3.rackspace.net (164.177.137.18)  1.117 ms
 4  134.213.97.168 (134.213.97.168)  1.117 ms  1.169 ms 134.213.97.212 (134.213.97.212)  0.892 ms
 5  10.25.3.97 (10.25.3.97)  2.240 ms 10.25.3.119 (10.25.3.119)  4.133 ms  4.118 ms
 6  ae0.mpr1.lhr23.uk.above.net (94.31.42.253)  2.012 ms 83.217.238.61 (83.217.238.61)  4.268 ms ae0.mpr1.lhr23.uk.above.net (94.31.42.253)  1.705 ms
 7  ae4.mpr1.lhr18.uk.zip.zayo.com (64.125.31.19)  2.287 ms ae-1.r00.londen10.uk.bb.gin.ntt.net (129.250.3.31)  2.775 ms ae4.mpr1.lhr18.uk.zip.zayo.com (64.125.31.19)  1.303 ms
 8  * * *
 9  * jack.bitfolk.com (85.119.80.20)  3.498 ms *
10  jack.bitfolk.com (85.119.80.20)  2.771 ms aiko (85.119.83.87)  3.351 ms jack.bitfolk.com (85.119.80.20)  2.675 ms

I'm not sure about the wider world and am about to contact PlusNet.

Chris...

On Thu, 28 Apr 2016 at 18:58 Michael Stevens <mstevens@etla.org> wrote:
On Thu, Apr 28, 2016 at 02:12:28PM +0000, Andy Smith wrote:
> On Thu, Apr 28, 2016 at 11:04:13AM +0000, Andy Smith wrote:
> > On Thu, Apr 28, 2016 at 12:01:21PM +0100, Michael Stevens wrote:
> > > 185.46.211.66
> >
> > There's no route to there from BitFolk at the moment which would
> > explain your problem. I'm looking into why.
>
> This is working now - still trying to get to the bottom of what
> happened.

Can confirm it's now working. The ISP this end mentioned connectivity
problems as I said earlier, but I haven't been able to get any further
information.

Michael

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Chris Bates-Keegan

Chief Lightening Officer

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