From iain@orangesquash.org.uk Tue Sep  8 08:59:22 2020
From: Iain Lane <iain@orangesquash.org.uk>
To: users@mailman.bitfolk.com
Subject: Re: [bitfolk] What do you expect to happen when you authorise a
 Direct Debit mandate?
Date: Tue, 08 Sep 2020 09:59:18 +0100
Message-ID: <20200908085918.GJ1853755@nightingale.orangesquash.org.uk>
In-Reply-To: <20200907223818.GY13298@bitfolk.com>
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="===============5822518989093124347=="

--===============5822518989093124347==
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 8bit

On Mon, Sep 07, 2020 at 10:38:18PM +0000, Andy Smith wrote:
> b) As soon as the mandate is authorised, if the customer has
>    existing invoices that are unpaid, there is a very noticeable
>    message on the screen like:
> 
>        You seem to have unpaid invoices:
> 
>        #41234 £107.88
>        #41239   £1.92
> 
>        Pre-existing invoices won't be automatically submitted for
>        payment by Direct Debit. You can <a href="…">pay them now</a>
>        by a one-off Direct Debit or any of our other supported
>        payment methods.
> 
> I like (b).

Would it be possible to present this option /before/ the customer sets 
up the DD?  Like:

> [ email ]
> You owe us fifty quid. Plase pay it you scoundrel. You can set up a 
> direct debit by visiting
>
> https://panel.bitfolk.com/set-up-a-direct-debit

And then the UI there is

> You have the following outstanding invoices:
>
> [fifty quid] [Pay? y/n (a checkbox or something, ticked by default)]
>
> [Set up direct debit and pay £TOTAL]

Then it's not more reading/tasks to do after you've done the hard work 
of setting up the DD.

Cheers!

-- 
Iain Lane                                  [ iain(a)orangesquash.org.uk ]
Debian Developer                                   [ laney(a)debian.org ]
Ubuntu Developer                                   [ laney(a)ubuntu.com ]

--===============5822518989093124347==
Content-Type: application/pgp-signature
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="signature.asc"
MIME-Version: 1.0
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--===============5822518989093124347==--